DealerTraining101 800-901-5950

private class to become a licensed used car dealer in san mateo

are you ready to get licensed??
we can show you how to obtain:
dealer plates
auction access
dealer fleet insurance
used car dealer surety bond
licensed dmv registration agent
licensed dmv verification agent
we have folks that can build your entire dmv car dealer license application
private classes in san mateo, walnut creek, fairfield and fremont
Joseph Weatherman
DMV Certified Dealer Education Provider since 1998
DealerTraining101 800-901-5950

DealerTraining 101

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the lemon law guidelines

Only dealership customers with warranties are protected under the Federal Lemon Law.01-The Federal Lemon Law-01

You undoubtedly take a lot of pride in your dealership and the inventory you offer. However, whenever you are selling cars — especially used cars — no matter how careful you are about choosing them, there’s a chance they could be destined for a lifetime of constant repairs (and headaches for the owners).

But what do you do if a customer you sold a car to comes back and complains that you sold them a “lemon”? How can you tell the difference between a fluke (like the car randomly stalling) and a pattern that proves consistent mechanical issues? And what are your obligations to the consumer according to the law?

Every dealership needs to understand the Magnuson-Moss Warranty Act, more commonly known as the Federal Lemon Law, which was instituted in 1975 to govern consumer product warranties.

What your dealership needs to know about the Federal Lemon Law02-The Federal Lemon Law-01

The idea of the Federal Lemon Law isn’t about whether or not a vehicle works, it’s about the warranty a customer buys to protect that purchase. If you have a customer that returns to complain about a lemon, but they did not get a warranty, the Federal Lemon Law doesn’t apply in that case; only consumers with written warranties are covered.

To understand your obligations under the Federal Lemon Law, it’s helpful to think about why Congress passed it in the first place. They wanted to:

• Ensure consumers could get complete information about warranty terms and conditions.

• Give consumers the opportunity to compare warranty coverage before buying.

• Promote competition among dealerships on the basis of warranty coverage.

• Strengthen incentives for dealerships to perform their warranty obligations in a timely and thorough manner.

According to the Federal Trade Commission (FTC), there are three basic requirements that could apply to your dealership:

1. As a warrantor, you must designate, or title, your written warranty as either “full” or “limited.”
2. As a warrantor, you must state certain specific information about the coverage of your warranty in a single, clear, and easy-to-read document.
3. As a warrantor or a seller, you must ensure that warranties are available where your warranted consumer products are sold so that consumers can read them before buying.

It’s not just the Federal Lemon Law — read up on state laws, too

The Federal Lemon Law applies to every dealership in every state, but you may also have state-specific Lemon Laws that you must comply with as well. Some states have these laws on the books, while others have used-car buyers’ rights, but it’s up to you to know the exact laws in your state.03-The Federal Lemon Law-01

While the definite legal details vary from state to state, there is a general idea that applies to most. Usually, if a vehicle continues to have a defect within the warranty period, and it’s been repaired four or more times (or out of service at your dealership for more than 30 days), it’s labeled as a lemon — especially if the defect has a big impact on the vehicle’s value, use, or safety. Once the car meets the state’s definition of a true lemon, the consumer can customarily decide if they want their money back or if they want a replacement vehicle.

What happens if you violate the Federal Lemon Law?

When it comes to Federal Lemon Law cases, if a consumer feels their rights have been violated, they can retain the services of an attorney. In most instances, it’s not the dealership that is taken to court, but the manufacturer of the defective vehicle. Dealerships can end up being involved, though, so it’s best not to tempt fate — stay open and honest with your dealership’s vehicle warranties, read up on your state’s lemon laws, and always put the needs of your customers first.

DealerTraining101 800-901-5950

SanJose VINAgent 101

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DealerTraining101 800-901-5950

Renewal Time?

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DealerTraining101 800-901-5950

does your instructor really sell cars ???

Main Location Information
DALY CITY CA  94014 
Tel: (800)901-5950
Location Opened :09/23/2016
Location Closed:
Licensed to Provide, 
Offer or Sell:
Used Snowmobile Dealer. 
Used Auto/Commercial Vehicle Dealer. 
Used Motorcycle Vehicle Dealer. 
Used Trailer Vehicle Dealer. 
License Information
License No.:35862
License First Issued:09/22/1998
Operator or Contact:
Owner of Business:TRISTAR MOTORS LLC 
Mailing Address:500 CATHEDRAL DR PO BOX 883 
APTOS CA 95001